Privacy policy and data protection
Effective date: 01/06/2023
1. Introduction
The Belgian Bankers Academy is a trademark of PPMGL Consulting SRL BCE 0806.822.244 under company number 2.342.404.696. PPMGL Consulting respects your privacy and cares about how your personal information is treated. Our company makes every effort to ensure full compliance with data protection legislation.
Personal data will be processed in accordance with data protection legislation, in particular the European Regulation (EU) 2016/679 on the protection of the privacy of individuals with regard to the processing of personal data (General Data Protection Regulation or “GDPR”).
Please note that we may make changes to this privacy policy from time to time, for example, to comply with new legal obligations. We encourage you to periodically review this Privacy Policy to be informed of how we use your personal information.
2. Data controller
PPMGL Consulting, whose registered office is located in Belgium, 5100 Namur, Rue du Garde, 10, and registered under company number BE0806.822.244, acts as the controller of your personal data.
If you have any questions about this privacy policy or if you wish to exercise your rights set out in this privacy policy, you can contact us:
By post:
PPMGL Consulting
Privacy Compliance Officer
10, Rue du Garde, 5100 Namur
BELGIUM
By e-mail: info@ppmgl.eu
3. Data processed
We collect a variety of personal data, including:
Identification data, such as name, job title, company you work for, postal address, telephone number, cell phone number, fax number and e-mail address
Banking data, such as credit card number, IBAN and BIC/SWIFT, billing information
Other commercial information necessarily processed as part of a project or contractual relationship
Information provided by candidates when applying for a job; Identification data and general information on employees or suppliers provided by them or collected as part of our commercial acceptance process.
Any other data you voluntarily provide to us.
4. Purposes and legal basis
We collect personal data from you in the course of our business, when you contact us or request information, when you use our services or as a result of your relationship with one or more of our employees and customers.
We process your personal data for a variety of purposes. For each purpose, only data relevant to the pursuit of the purpose in question is processed. Personal data may be processed for the following purposes (without limitation):
Establishing, executing and conducting the contractual relationship with the customer
To provide services
Respond to requests for information
Comply with legal obligations imposed on PPMGL Consulting
Manage and administer business relationships, including payment processing, accounting, billing and collection, support services and evaluation of service providers and suppliers
Provide information on relevant European regulatory developments, service offerings or events and training organized by PPMGL Consulting
Evaluate applications; employee suppliers, performance review, training
To carry out marketing activities with clients who have given their consent
For any other purpose to which you have expressly consented.
Personal data may be processed on one or more of the following legal bases:
Performance of a contract: PPMGL Consulting needs to collect some of your data in order to respond to your requests. If you choose not to share this data with PPMGL Consulting, this may make it impossible to perform the contract.
Your consent
Compliance with legal and regulatory obligations imposed on PPMGL Consulting
PPMGL Consulting's legitimate interest: PPMGL Consulting has a legitimate interest in interacting with you, responding to your requests and especially in improving services, preventing abuse and fraud, monitoring the regularity of operations, exercising, defending and preserving the rights of PPMGL Consulting, unless these interests are overridden by your interests or fundamental rights and freedoms requiring the protection of your personal data.
If the legal basis for the processing is your consent, you have the right to withdraw it at any time, without prejudice to the lawfulness of the processing carried out prior to the withdrawal of consent.
You have the right to unsubscribe at any time to newsletters and other commercial communications carried out for direct marketing purposes. To unsubscribe, send an e-mail to the following address: info@ppmgl.eu or click on the link at the bottom of each e-mail.
5. Recipients
We may share your personal information with certain trusted third parties in accordance with the contractual arrangements in place with them, including:
Our professional advisors and auditors, including prudential authorities and regulators
External third-party service providers to whom we subcontract certain support services (IT service providers, accountants, etc.).
In such cases, third parties will only disclose data to other third parties if this is necessary for the performance of the contract or if they are required to do so by a legal obligation.
6. Retention period
We keep your personal data only for as long as is necessary for the purposes for which it was collected.
PPMGL Consulting retains personal data when this is necessary to enforce its rights or defend itself against legal actions, until the end of the relevant retention period or until the actions in question come to an end. In any event, when a legal or regulatory obligation requires us to have access to your personal information, it may be kept for as long as this obligation applies to us (PPMGL Consulting is bound by a legal obligation to save your personal data for up to 10 years in order to prove your professional knowledge (access to the profession) or your continuing education).
Once these purposes have been fulfilled, all personal data will be deleted or made anonymous.
7. Security
PPMGL Consulting implements appropriate security measures to protect your personal data against destruction, loss, alteration or any other unauthorized processing. These personal data protection measures will be regularly adapted to technical developments and organizational changes.
Our partners, employees, consultants, workers and subcontractors, who have access to and are involved in the processing of personal information, are obliged to respect the confidentiality of such personal information.
8. Rights and complaints
In accordance with and within the limits of privacy protection regulations, data subjects have the following rights regarding the processing of their personal data by PPMGL Consulting:
- Right of access
You have the right to request access to the data we hold about you and to ask for details of how we process it.
- Right of rectification
You have the right to have your personal data corrected if it is incomplete or inaccurate.
- Right to erasure (“right to be forgotten”)
You have the right to have your personal data erased, except for data that PPMGL Consulting is legally obliged to retain.
- Right to limit processing
You have the right to obtain the limitation of the processing of your personal data and, in case of limitation, to limit the processing to the mere storage of such data.
You may obtain limitation of processing when you object to the processing, when you dispute the accuracy of the data, or when you consider that the processing is unlawful.
- Right to data portability
You have the right to obtain the personal data you have provided to us, in a structured, commonly used and machine-readable format, and to transmit it to another data controller.
- Right to withdraw consent
Where processing is based on your consent, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing already carried out prior to withdrawal. We may be obliged to continue processing your personal data to the extent required or permitted by law.
- Right to object
You have the right to object, on certain grounds relating to your particular situation, to the processing of your personal data at any time. In particular, you have the right to object at any time to the processing of your personal data for marketing purposes.
Any request relating to the exercise of the aforementioned rights, should be addressed to PPMGL Consulting:
By post:
PPMGL Consulting
Privacy Compliance Officer
Rue du Garde 10
5100 Namur
BELGIUM
By e-mail: info@ppmgl.eu
All requests must be accompanied by sufficient proof of identity. PPMGL Consulting undertakes to examine any request or complaint and to respond in a timely manner and, in any event, within one month of receipt of the request. If necessary, this period may be extended to two months, depending on the complexity and number of requests.
Right to lodge a complaint with the Data Protection Authority.
In all cases, you have the right to lodge a complaint with the Data Protection Authority (DPA):
By e-mail: contact@apd-gba.be (mailto:contact@apd-gba.be)
By post:
Data Protection Authority
Rue de la Presse 35
B - 1000 BRUSSEL
9. Transfer
We will only transfer your data to a third country if that country offers a level of protection equivalent to that which you may find in your country of residence, in particular where an adequacy decision exists or through the use of standard contractual clauses (for more information on this subject, please consult the following link: https://ec.europa.eu/info/law/law- topic/data-protection/international-dimension-data-protection/adequacy-decisions_en).
10.minors
Our website and services are not intended for children under the age of 18. If you become aware that your minor child has provided us with personal data without your consent, please contact us at the following address: info@ppmgl.eu
11. DISPUTES
In the event of a dispute (between us), PPMGL Consulting undertakes to give priority to dialogue and openness in the search for an amicable solution. You may also contact the Data Protection Authority (DPA).