Description

Ethiopia is undergoing a major transformation of its financial sector to make it more open, competitive and inclusive. This liberalisation process, combined with technological advances, is creating strong demand for qualified professionals in banking, microfinance and insurance.

In this context, the assessment of the demand for and supply of capacity-building services was designed to support the establishment of a national banking and finance training centre and help address skills gaps across the sector.

The study focused on two areas:

• Demand assessment, identifying specific training needs through surveys conducted with five selected banks and five microfinance institutions, and defining the technical and behavioural competencies required at different staff levels.

• Supply assessment, analysing Ethiopia’s financial training market, existing capacity and potential partnerships with local and international organisations.

This in-depth assessment led to recommendations on how to establish a banking and finance training academy, the key roles and governance arrangements required, and the strategic partnerships needed to ensure the quality and sustainability of the initiative.

BBA’s Role

BBA’s main responsibilities included:

• Developing the methodology for assessing the demand for and supply of training services.

• Designing the technical and behavioural competency framework for banking and microfinance staff.

• Conducting surveys, interviews and focus group discussions with financial institutions and national stakeholders.

• Assessing existing training capacity and identifying potential national and international training partners.

• Formulating recommendations for the establishment and governance of the future banking and finance training centre.

BBA served as the technical lead for the study and was responsible for methodological quality, analytical rigour and the relevance of the recommendations for human capital development in Ethiopia’s financial sector.